Built for the workflowsyour teams alreadyrun by phone.

Specialised AI agents for high-volume customer conversations — each one configured around the outcome you measure, not just the conversation.

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Sales

Sales & lead qualification

Call new leads within minutes of the form fill, qualify budget and intent, handle common objections, then warm-transfer hot prospects to a closer.

  1. TriggerA new lead fills your form
  2. ConversationQualify budget and intent, handle common objections
  3. ActionWarm-transfer hot prospects to a closer
  4. OutcomeA CRM row for every call
  • <4 min lead response
  • 24×7 coverage
  • CRM row per call
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Support

Customer support

Answer routine questions from your approved knowledge base, authenticate callers, and escalate anything complex to a human with the full context attached.

  1. TriggerAn inbound customer call
  2. ConversationAuthenticate the caller, answer from your approved knowledge base
  3. ActionEscalate anything complex to a human
  4. OutcomeContext-rich escalation, grounded answers
  • Inbound routing
  • Grounded answers
  • Context-rich escalation
Person using a smartphone to make a payment
Collections · Most deployed

Collections & EMI reminders

Compliance-aligned reminder workflows: regulator-approved calling windows, retry ladders, promise-to-pay capture, UPI link delivery and full audit trails.

  1. TriggerEMI due — inside approved calling windows
  2. ConversationRemind, listen, agree a date
  3. ActionCapture promise-to-pay, send a UPI link
  4. OutcomeAudit-ready recording and disposition
  • PTP capture
  • DND scrubbing
  • Audit-ready recordings
Doctor in a white coat holding a smartphone
Scheduling

Appointment scheduling

Confirm, remind and reschedule appointments by phone across clinics, sites and demos — cutting no-shows without adding headcount.

  1. TriggerAn upcoming appointment
  2. ConversationConfirm, remind or reschedule
  3. ActionUpdate the calendar
  4. OutcomeFewer no-shows, no added headcount
  • Calendar sync
  • Auto reschedule
  • No-show reduction
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Feedback

Feedback & CSAT

Run voice surveys that capture star ratings and open-ended feedback, then summarise thousands of calls into structured, filterable insight.

  1. TriggerA completed interaction
  2. ConversationVoice survey — star rating and open feedback
  3. ActionScore sentiment, summarise themes
  4. OutcomeStructured, filterable insight
  • Voice surveys
  • Sentiment scoring
  • Theme summaries
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Recruitment

Recruitment screening

Screen high-volume applicants with structured questions, capture availability and expected CTC, and hand shortlists to recruiters with transcripts.

  1. TriggerHigh-volume applicant list
  2. ConversationStructured screening questions, availability, expected CTC
  3. ActionHand the shortlist to recruiters
  4. OutcomeA transcript per candidate, ATS-ready
  • Structured screening
  • ATS-ready output
  • Transcript per candidate
Interior of a retail clothing store
E-commerce

E-commerce COD & RTO

Confirm cash-on-delivery orders before dispatch, follow up on NDR attempts, and recover abandoned carts with a timely call.

  1. TriggerCOD order, NDR attempt or abandoned cart
  2. ConversationConfirm the order or follow up
  3. ActionConfirm before dispatch, recover the cart
  4. OutcomeLower return-to-origin losses
  • COD confirmation
  • RTO reduction
  • Cart recovery
Industries

Your industry, your playbook.

Teams across these sectors deploy Ombir AI agents on their existing phone workflows.

  • BFSI & NBFC
  • Insurance
  • Healthcare & clinics
  • Real estate
  • EdTech
  • Logistics
  • D2C & retail
  • Staffing
Talk to Ombir AI

Discuss your workflow.

Tell us the calls you run today. We'll show you the same conversation handled by an Ombir AI agent.

Book a demoWhatsApp +91 82405 44509
or call our team directly +91 82405 44509 · Bengali, Hindi, Hinglish, English